OFFICE
POLICIES
Payment
and Insurance Fees for endodontic therapy are based
upon the complexity of the tooth being treated. The fee covers
the cost of the examination, endodontic therapy and all follow-up
examinations. Our staff will discuss all fees and we encourage
you to request a fee range for your particular problem when
you arrange your appointment.
Patients
are responsible for full payment of fees at the time of treatment.
We accept VISA, MasterCard, Discover and American Express.
For those
patients with insurance, we are pleased to assist you by filing
your insurance claim for you. The patient, however,
is responsible for knowing the specific coverage level of
their insurance plan. Co-pay amounts must be paid
by the patient at the first visit. You will be responsible
for any portion of the fee that is not covered by your insurance
company. To accomplish this you must provide us with
complete insurance information on the subscriber of the insurance.
To cover deductible expenses and differences in benefits,
approximately 30% of the total charge is due at the time of
your visit. After your insurance company has paid the benefit
for our service, we will bill you for any remaining balance
or refund any overpayment. We will track your insurance for
a period of 45 days, after which time if no payment is received,
your assigned claim will be released and you will be responsible
for the entire amount. We encourage you to contact your
insurance company to determine your co-pay requirements prior
to your first visit.
When treatment
is completed you will be referred to your dentist for final
restoration, usually a cap or crown. Our root canal fee does
not cover this additional service. In order to protect your
endodontic treatment investment, restoration should be accomplished
as soon as possible.
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Escondido Endodontics
NOTICE
OF PRIVACY PRACTICES
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THIS
NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED
AND DISCLOSED AND HOW YOU CAN GET
ACCESS TO THIS INFORMATION.
PLEASE
REVIEW IT CAREFULLY.
THE PRIVACY OF YOUR HEALTH INFORMATION IS IMPORTANT TO US.
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OUR
LEGAL DUTY
We are required by applicable federal and state law
to maintain the privacy of your health information. We are
also required to give you this Notice about our privacy
practices, our legal duties, and your rights concerning
your health information. We must follow the privacy practices
that are described in this Notice while it is in effect.
This Notice takes effect April 14, 2003, and will remain
in effect until we replace it.
We reserve the right to change our privacy practices and
the terms of this Notice at any time, provided such changes
are permitted by applicable law. We reserve the right to
make the changes in our privacy practices and the new terms
of our Notice effective for all health information that
we maintain, including health information we created or
received before we made the changes. Before we make a significant
change in our privacy practices, we will change this Notice
and make the new Notice available upon request.
You may request a copy of our Notice at any time. For more
information about our privacy practices, or for additional
copies of this Notice, please contact us using the information
listed at the end of this Notice.
USES AND DISCLOSURES OF HEALTH INFORMATION
We use and disclose health information about you for treatment,
payment, and healthcare operations. For example:
Treatment: We may use or disclose your health information
to a physician or other healthcare provider providing treatment
to you.
Payment: We may use and disclose your health information
to obtain payment for services we provide to you.
Healthcare Operations: We may use and disclose your
health information in connection with our healthcare operations.
Healthcare operations include quality assessment and improvement
activities, reviewing the competence or qualifications of
healthcare professionals, evaluating practitioner and provider
performance, conducting training programs, accreditation,
certification, licensing or credentialing activities.
Your Authorization: In addition to our use of your
health information for treatment, payment or healthcare
operations, you may give us written authorization to use
your health information or to disclose it to anyone for
any purpose. If you give us an authorization, you may revoke
it in writing at any time. Your revocation will not affect
any use or disclosures permitted by your authorization while
it was in effect. Unless you give us a written authorization,
we cannot use or disclose your health information for any
reason except those described in this Notice.
To Your Family and Friends: We must disclose your
health information to you, as described in the Patient Rights
section of this Notice. We may disclose your health information
to a family member, friend or other person to the extent
necessary to help with your healthcare or with payment for
your healthcare, but only if you agree that we may do so.
Persons Involved In Care: We may use or disclose
health information to notify, or assist in the notification
of (including identifying or locating) a family member,
your personal representative or another person responsible
for your care, of your location, your general condition,
or death. If you are present, then prior to use or disclosure
of your health information, we will provide you with an
opportunity to object to such uses or disclosures. In the
event of your incapacity or emergency circumstances, we
will disclose health information based on a determination
using our professional judgment disclosing only health information
that is directly relevant to the person's involvement in
your healthcare. We will also use our professional judgment
and our experience with common practice to make reasonable
inferences of your best interest in allowing a person to
pick up filled prescriptions, medical supplies, x-rays,
or other similar forms of health information.
Marketing Health-Related Services: We will not use
your health information for marketing communications without
your written authorization.
Required by Law: We may use or disclose your health
information when we are required to do so by law.
Abuse or Neglect: We may disclose your health information
to appropriate authorities if we reasonably believe that
you are a possible victim of abuse, neglect, or domestic
violence or the possible victim of other crimes. We may
disclose your health information to the extent necessary
to avert a serious threat to your health or safety or the
health or safety of others.
National Security: We may disclose to military authorities
the health information of Armed Forces personnel under certain
circumstances. We may disclose to authorized federal officials
health information required for lawful intelligence, counterintelligence,
and other national security activities. We may disclose
to correctional institution or law enforcement official
having lawful custody of protected health information of
inmate or patient under certain circumstances.
Appointment Reminders: We may use or disclose your
health information to provide you with appointment reminders
(such as voicemail messages, postcards, or letters).
PATIENT
RIGHTS
Access: You have the right to look at or get copies of
your health information, with limited exceptions. You may
request that we provide copies in a format other than photocopies.
We will use the format you request unless we cannot practicably
do so. (You must make a request in writing to obtain access
to your health information. You may obtain a form to request
access by using the contact information listed at the end
of this Notice. If you prefer, we will prepare a summary or
an explanation of your health information for a fee. Contact
us using the information listed at the end of this Notice
for a full explanation of our fee structure.)
Disclosure Accounting: You have the right to receive
a list of instances in which we or our business associates
disclosed your health information for purposes, other than
treatment, payment, healthcare operations and certain other
activities, for the last 6 years, but not before April 14,
2003. If you request this accounting more than once in a 12-month
period, we may charge you a reasonable, cost-based fee for
responding to these additional requests.
Restriction: You have the right to request that we
place additional restrictions on our use or disclosure of
your health information. We are not required to agree to these
additional restrictions, but if we do, we will abide by our
agreement (except in an emergency).
Alternative Communication: You have the right to request
that we communicate with you about your health information
by alternative means or to alternative locations. {You must
make your request in writing.} Your request must specify the
alternative means or location, and provide satisfactory explanation
how payments will be handled under the alternative means or
location you request.
Amendment: You have the right to request that we amend
your health information. (Your request must be in writing,
and it must explain why the information should be amended.)
We may deny your request under certain circumstances.
Electronic Notice: If you receive this Notice on our
Web site or by electronic mail (e-mail), you are entitled
to receive this Notice in written form.
QUESTIONS
AND COMPLAINTS
If you want more information about our privacy practices
or have questions or concerns, please contact us.
If you are concerned that we may have violated your privacy
rights, or you disagree with a decision we made about access
to your health information or in response to a request you
made to amend or restrict the use or disclosure of your health
information or to have us communicate with you by alternative
means or at alternative locations, you may complain to us
using the contact information listed at the end of this Notice.
You also may submit a written complaint to the U.S. Department
of Health and Human Services. We will provide you with the
address to file your complaint with the U.S. Department of
Health and Human Services upon request.
We support your right to the privacy of your health information.
We will not retaliate in any way if you choose to file a complaint
with us or with the U.S. Department of Health and Human Services.
Contact
Person:
Sophie Turner , Office Manager, Escondido Endodontics
488 East Valley Parkway, Suite 307 Escondido, CA 92025
Phone: 760 739-1400
Fax: 760 739-1100
E-Mail: OFFICE@ESCOENDO.COM
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